Terms and Conditions

Returns

All items are hand picked for quality and are grade A unless otherwise specified at time of order.

We have a liberal return policy for all mailed orders. If you wish to exchange it or return it, just notify Thunder Lizard Beads within 3 working days of receiving the goods/package. Also, please inform Thunder Lizard Beads when you ship it for return. Be sure to include a copy of receipt and a brief explanation of your decision to return and we will be happy to refund the price of goods returned less the shipping costs. Refunds will be made in the manner of the original payment.

(NOTE: All strands must be full. No broken or short strands will be accepted)

Terms of service

Our jewelry is sold in as is condition. Jewelry, like all material, is susceptible to damage and requires preventable measures and maintenance. It is important to be aware of your jewelry while wearing it and to choose pieces that are appropriate for your lifestyle. We recommend removing all jewelry when abnormal contact is expected. If an item purchased from Thunder Lizard Beads incurs damage, please return it to the store. We will take the item in, review the damage and possible cause with our jewelers, and contact you with an estimate for the repair.

Privacy and Security

We take the privacy of our customers seriously. We don’t share any of your information, ever. Be assured that your personal information online is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the Internet. Our eCommerce site is certified Level 1 PCI DSS compliant. Our shopping cart software and ecommerce hosting is fully secure.